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jobmate

Hosting and security

Cloud job management software, built on AWS

Cloud job management software hosted on Amazon Web Services in a serverless environment: how jobmate runs, who in your business can see what, the audit log that records what happened, and how card payments stay with Stripe.
Book a demoWhat you can ask for

How it runs

Hosting
Amazon Web Services, serverless
Data flow
Micro and nano services
Access
User access levels to data and features
Audit log
Standard on every plan
Payments
Stripe; card details never touch jobmate

Where it runs

Native cloud, not a server in a cupboard

Fully on AWS

The operating system and the data storage are both in Amazon Web Services, in a serverless environment, and backed up in AWS systems.

Micro and nano services

Data uploads move through micro and nano services, which reduces the possibility of a complete system failure.

One app, every device

A progressive web app in any browser and on Google Play, so there is no software to install or patch on your own machines.

The AWS region jobmate runs in is not something the company has published, so this page does not name one. Ask support@jobmate.cloud for the current hosting statement before relying on a location.

Access

Who sees what is decided by you

jobmate offers multiple user access levels to data and features, so the office, the van, a subcontractor and a customer each see what their role needs:

  1. 01Owner and administrators
  2. 02Office and planners
  3. 03Engineers and drivers
  4. 04Subcontractors
  5. 05Customers (the portal)

The names above are one way of setting the levels up; the levels themselves are configured for your business. A customer in the portal sees their own quotes, jobs and invoices, not yours.

The audit log

See exactly what is happening within your app: who did what and when. Standard on every plan.

Personnel records

Detailed, secure personnel records and certifications, with user access control.

Payments stay with Stripe

Customers pay by card through the Stripe payment gateway. Card details never touch jobmate.

Your data when you leave

Download what you want to keep before a subscription ends; the terms say how long data is then held.

Certifications

Only what is held

This page lists a certification only once it is held and the certificate is in the repository. None is listed today; that line changes the day one is.

Jobmate Ltd is a Sage Technology Partner and an AWS Partner. Ask support@jobmate.cloud for the current position, and for a security questionnaire to be completed.

Documents

What you can ask for, and where it is

Terms and conditions

The contract, payment, termination, service provision and data protection.

Read it

Privacy policy

What this website collects, why, and for how long.

Read it

Data processing

The customer is the data controller and jobmate the processor (terms, S16).

Read it

Security contact

Report a concern to support@jobmate.cloud.

Email us

Related: why jobmate · pricing · contact

FAQ

Frequently asked questions

The questions an IT lead asks before sign-off.

Still asking?

Bring the question to a 30-minute demo, or email us.

sales@jobmate.cloud

On Amazon Web Services, in a serverless environment, with the operating system and the data both in AWS and backed up there. The company has not published the region; ask support for the current hosting statement.

Bring the IT questions to the demo.

Thirty minutes with someone who knows the product, and the hosting statement afterwards if you need it.

Book a demoHow the demo works
app.jobmate.cloud